Industries - IT and Services

Deliver Client Delight, Every Time.

From project communication to SLA tracking, WinCX + WinOps power the world’s smartest IT teams with automation that thinks and acts like a manager.

Explore WinCX Suite

Our integrated suite of solutions for modern government

Experience as a Managed Service

WinAudit replaces traditional manual QA with AI-driven intelligence. It listens to every call, reads every chat, and evaluates every interaction for quality, empathy, and compliance — in real time.

Unified Client Engagement

Centralizes all client communications—calls, chats, and emails—into one seamless workspace.

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First 14 days - FREE. Absolutely No Strings Attached.

AI Agent Collaboratio

Automates FAQs, ticket triage, and sends daily project updates to clients and internal teams.

Service Quality Auditing

Monitors every client interaction to ensure SLA compliance, tone consistency, and service excellence.

Project & IT Workflow Automation

Manages tickets, change requests, and IT asset lifecycles through smart, rule-based workflows.

Employee Performance & Billing

Syncs employee effort, time logs, and billing data for precise client invoicing and performance tracking.

Integrated ecosystem

Automation That Thinks Like a Manager

A single connected ecosystem from citizen queries to final resolution

  • Client Chat

  • Chatbot

    WinAssist

  • Complaint

    WinResolve

  • QA Review

    WinAudit

  • IT Fix

    WinFlow

  • Billing

    WinERP

  • Performance Feedback

    WinHRMS

Use Cases

For Every IT & Professional
Services Team

Empower IT and professional teams with intelligent automation, real-time insights, and AI-driven workflows to boost productivity, compliance, and efficiency.

Managed IT Services Providers (MSPs)

Automate client communication, SLA alerts, and ticket workflows for global customers.

Consulting & Implementation Firms

Track project milestones, team effort, and billing accuracy in real time.

Software Development & Support Teams

Enable integrated collaboration between dev, QA, and client communication layers.

IT Infrastructure & NOC Teams

Manage incidents, change requests, and asset health through AI-driven workflows.

ROI & Business

The Measurable Advantage

Real results from implementing We Win Cloud

+

35

%

SLA  Adherence

+

30

%

Team Productivity

+

40

%

Billing Accuracy

+

20

pts

Customer Satisfaction (CSAT)

Part of the We Win Cloud Ecosystem

Why Choose WinCX + WinOps?

WinAssist is the Automation Agent inside the We Win Cloud ecosystem — a no-code platform that fuses LLM intelligence, CRM context, and adaptive learning to deliver truly human conversations at scale.

  • Unified visibility across clients, teams, and projects.
  • AI-powered insights for workload balance and SLA compliance.
  • Seamless integration with ITSM, CRM, and ERP systems.
  • Modular and scalable — from startups to global enterprises.

Before vs After Automation

BEFORE

Fragmented communication, delayed billing, manual processes

AFTER

Unified dashboard, real-time visibility, automated workflows

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Hear what our great customers say

A leading provider of Digital Customer Experience and Technology services to the world’s most innovative companies

“An amazing service”

We Win's back office support has enhanced my team's capacity

Aryan Gosawmi

CEO at Consulting

“Such a great team of consultants”

"Our Customer retention rate has gone up since we outsourced our support to We Win"

Sophie Morris

Head of Operations at Creativeplus

“Highly recommended them”

Our Customer retention rate has gone up since we outsourced our support to We Win

Lily Eiden

VP of Marketing at Promoplus

“An amazing agency”

We Win’s support is exceptional, consistently exceeding our expectations brilliantly.

Sarah Jones

VP of Sales at Startuplex

We tailor solutions for
specific business use cases.

Industries we serve

Transform Your IT Experience Delivery

Move from service management to Experience as a Service.t