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Key Features
Unify calls, WhatsApp, chat, and email in one secure CX hub. Keep patients informed with automated reminders and follow-ups.
AI bots handle appointment scheduling, multilingual FAQs, and reminders — cutting appointment no-shows by 66%.
Monitors all patient interactions to ensure empathy, data privacy, and regulatory compliance.
Automates IT requests, doctor rosters, maintenance tickets, and payroll processes — freeing staff for patient care.
Integrated ecosystem
A single connected ecosystem from citizen queries to final resolution
WinAssist
WinConnect
WinResolve
WinAudit
WinFlow + WinERP
Use Cases
Manage 10k+ daily appointments with automated reminders, digital queue systems, and SLA-based resolution tracking.
Automate test bookings, report notifications, and post-diagnosis follow-ups for better patient retention.
Deliver scalable, multilingual patient support with integrated chat, voice, and compliance automation.
ROI & Business
Real results from implementing We Win Cloud
Response Time
Appointment No-Shows
Patient NPS
Staff Efficiency
A leading provider of Digital Customer Experience and Technology services to the world’s most innovative companies
We Win's back office support has enhanced my team's capacity
"Our Customer retention rate has gone up since we outsourced our support to We Win"
Our Customer retention rate has gone up since we outsourced our support to We Win
We Win’s support is exceptional, consistently exceeding our expectations brilliantly.
Industries we serve
+91 6232330333
