Define Strategic Objectives

Before initiating the setup, it's crucial to determine your strategic objectives. Consider:

• Centralized functions or services.
• Expected cost savings and efficiency improvements.
• Talent pool access or market reach.
• Enhanced control over business processes.
• Long-term vision alignment.

Select the Right Location

Choosing the right location impacts talent acquisition, operational efficiency, and success. India is a prime choice due to its vast, digitally-skilled talent pool, dynamic technology start-up ecosystem, vibrant service provider community, ease of doing business, and affordable costs.

Identify Right talent

• In-depth Talent Pool Analysis
• Strategic Recruitment Partnerships
• Advanced Screening Processes
• Swift and Efficient Onboarding
• Continuous Talent Development

Choose the Right Offshoring Model

Select the offshoring model that suits your needs:

• Traditional GCC Model : A wholly owned center providing services directly to HQ.
• GCC Accelerator Model : A plug-and-play model for rapid, cost-effective setup.
• Build-Operate-Transfer (BOT) Model : An offshore partner sets up, staffs, operates, and transfers the center.

Implement Effective Governance and Communication

Establish clear reporting structures and communication channels between the GCC and the parent company. Engage stakeholders regularly to ensure alignment with strategic objectives.

Continuously Optimize Operations

Regularly assess GCC performance against KPIs and identify areas for improvement. Consider automation, process optimization, and technology upgrades to enhance efficiency.

Ensure Data Security and Compliance

Implement robust data protection measures and adhere to local and international regulations. Conduct regular audits to ensure compliance.

Manage Organizational Change

Proactively manage cultural integration between global and GCC teams through:

• Change management workshops
• Open communication and knowledge sharing
• Shared goals and success metrics
• Cultural training and team-building opportunities

Foster Collaboration and Integration

Promote collaboration and integration with the parent organization through knowledge-sharing sessions, cross-functional collaboration, and alignment with corporate culture and values.

Govern Continuous Improvement

Track GCC maturity across leadership, talent, and technology dimensions. Conduct periodic assessments and share best practices. Maintain active collaboration between global and GCC leaders to enable growth.